Terms of use and privacy

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Last updated: August 9, 2019

1.- Ownership and Responsibility

The owner of this website and the data controller is Plethora Ventures, S.L. (hereinafter the “Service”), with registered office at Calle José Castán Tobeñas, 1. 28020. Madrid, España, N.I.F number B56376353.

Plethora Ventures, S.L. está inscrita en el Registro Mercantil de Madrid, Tomo 45274, libro 0, folio 195, sección 8, inscripción 2 y con hoja M 796463, año 2023.

Email: contact@plethoraservices.com

By using this website, you become a user and, as such, you accept the terms and conditions detailed below.

2.- External Links

This website may link to other websites.

However, we do not exercise any control over such websites or their content, which are subject to their own terms and conditions. We also do not assume any association or responsibility for them, nor do we guarantee their technical availability, quality, reliability, accuracy, or truthfulness.

3.- Intellectual and Industrial Property

The Service owns or holds the license to all intellectual and industrial property rights of this website, as well as the elements contained herein.

Therefore, reproduction, distribution, public communication, and transformation of all or part of the contents of this website for commercial purposes, in any format and by any technical means, is expressly prohibited without the authorization of the Service.

4.- Data Protection

4.1.- Information Collected

The personal and non-personal information collected will vary depending on how you use the website and its features.

The personal and non-personal information we collect comes to us in two ways: 1) information collected automatically, and 2) information you voluntarily provide.

4.1.1.- Automatically Collected Data

This information will include:

  • Data collected through cookies or similar mechanisms stored on your device, always with your consent. See our Cookie Policy for more information.
  • The IP address of the connection, the type of device used and its characteristics, operating system version, browser type, language, date, country, time of the request, referring URL, or mobile network used, among others.
  • Site usage data and potential errors detected during use, such as broken pages or incorrect views.

4.1.2.- Voluntarily Provided Data

This information will include:

  • Information contained in messages sent through the website’s contact channels. For example, your email, alias or name, subject, or message.
  • Personal or non-personal information required to leave a comment in the blog section, such as the content of the comment, name, email, and website.
  • Data provided to register as a user. For example, your email, alias or name, subject, or message.
  • Personal information required to subscribe to the newsletter, such as your email address.

(Remove or include the data processing operations that apply)

4.2.- Rights

Please note that filling in the forms is voluntary. However, if you do not complete the required fields (marked with an asterisk), some site functions may not be available or may be limited.

The personal data you provide will be added to and processed in the Service’s files in order to respond to your requests.

You may exercise your rights of access, rectification, deletion, restriction of processing, objection, and data portability at any time by sending an email to: contact@plethoraservices.com or by postal mail to: Calle José Castán Tobeñas, 1. 28020. Madrid, España.

In both cases, you must identify yourself with your full name and a copy of your ID or national identification card.

You can find templates to exercise your rights here.

If you have given consent for a specific purpose, you have the right to withdraw it at any time, without affecting the lawfulness of processing based on prior consent.

Additionally, if you believe there is a problem with the way we are handling your data, you may file a complaint with the appropriate data protection authority. In Spain, this is the Spanish Data Protection Agency.

4.3.- Use of Data

Data provided to the Service will be used to:

  • Respond to your requests, with the legal basis being our legitimate interest in answering and resolving user inquiries.
  • Grant you access to our services as a user, based on our legitimate interest in providing and managing the service.
  • Publish your comments in the blog section of our website, based on your consent.
  • Send you our latest news and updates through our newsletter, based on your consent.

4.3.1.- In Emails and Contact Forms

The site has SSL encryption that allows users to securely send their personal data via standard contact forms.

The personal data collected will be automatically processed and incorporated into the relevant activity log files owned by the Service.

In this regard:

  • We will receive your IP, which will be used to verify the origin of the message in order to provide appropriate recommendations (e.g., display information in the correct language) and to detect potential irregularities (e.g., attempted cyberattacks on the Service), as well as ISP-related data.
  • You may also provide your data via phone, email, or other indicated communication channels.

4.3.2.- On Social Media

We have profiles on some of the main social networks. The Service is the data controller regarding the data published on those platforms (e.g., photos uploaded by the Service showing people’s faces).

Such data will be processed as permitted by corporate profiles on each social network. Therefore, we may inform our followers — when not prohibited by law — through any permitted channel about our activities or offers, and we may provide personalized customer service.

We will never extract data from social networks without the user’s explicit consent.

When, due to the nature of social media, exercising your rights requires modifying your profile, we will assist and guide you as much as we can.

4.4.- Data Retention

Below is the duration of data retention by the Service:

  • Aggregated data will be retained indefinitely.
  • Client data will be retained for the minimum necessary period, possibly up to:
  • 5 years, pursuant to Article 1964 of the Civil Code (personal actions without a specific term).
  • 6 years, pursuant to Article 30 of the Commercial Code (accounting books or invoices, for example).
  • Data uploaded by the Service to social media pages and profiles will be retained from the time the user gives consent until it is withdrawn.
  • Newsletter subscription data will be retained from the time the user consents until it is withdrawn.

5.- Service Providers and Others

Some third parties manage parts of the Service.

The Service requires them to comply with this Privacy Policy where applicable and also have their own. However, the Service is not responsible for compliance with their policies.

Under certain circumstances, the Service may share, use, preserve, or disclose personal information with third parties, in non-aggregated form:

  • To provide the Service:

Service providers that perform functions on our behalf, including payment processing, analytics, or data hosting. These providers may collect and access information necessary to perform their functions, but they are not permitted to share or use the information for any other purpose.

  • To cooperate with competent authorities:

If we believe it is reasonably necessary to comply with any law or legal process. In any case, we will only provide the information required.

If necessary to detect, prevent, or otherwise address and prosecute fraud, security, or technical issues related to the Service.

6.- Liability

To the fullest extent permitted by law, the Service shall not be held liable for: a) errors or omissions in the content; b) website unavailability; or c) the transmission of malicious programs through content, despite having taken all reasonable technological measures to prevent it.

7.- Modifications

The Service reserves the right to make any modifications it deems appropriate to the website without prior notice, including changing, deleting, or adding both content and services, as well as the manner in which they are presented.

These terms and conditions may also be modified at any time. Changes will take effect upon publication.

8.- Cookies

Please review our Cookie Policy to learn about our use of cookies.
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